This combined with our fast-and-free shipping, lifetime product warranty, and outstanding customer support, makes us the sensible choice for memory upgrades for PCs, Macs, Servers, Printers, and everything in-between.
Our mission is simple: We help people lead more productive and happy lives!
- Deliver Extraordinary Service
- Build a Strong Team
- Foster a Work-Life Balance
- Create Fun and Good Humour
- Be Thrifty
- Learn, Grow and Change
- Start with Being Great
- Remember Where We Started
- Communicate
Rod Bland - CEO / Managing Director
My Job:It's my job to keep our clients, employees and investors happy!
In a Previous Life:I dropped out of Uni at 19, worked for Westpac for 3 years, then managed one of the first ISP's in Perth for a couple of years. After that I got a more serious job as a Systems Administrator and later Team Leader for Infomedia Ltd where I was for over 7 years. At the ripe old age of 32 I finally cashed in my savings to start RamCity. 8 years later I still can't wait to go to work every day.
Things I'm in to: I'm a bit of a geek so I love gadgets and technical stuff. I also really enjoy being in business and trying to do better in at least one area each month. I like walking rather than driving, I'm a keen practitioner of Karate, and my favourite food is vanilla icecream with ice magic on top. With two young children I don't have much spare time, but when I do I like to relax with a kindle or audio book, currently getting through the Steve Jobs biography and just finished 'Ownership Thinking'.
Rob David-Moss - Business Development Director
My Job:I like to get hands-on with the Service Team, and work with Rod on our business development strategies.
In a Previous Life:I'm a bigger IT geek than Rod is with over 20 years experience in Systems Administration. I've had lots of experience upgrading and maintaining all major brands of servers and desktops in mission-critical environments.
Things I'm in to:Mountain Biking, Kayaking, Snowboarding (when I can get there) and camping out in the bush.
Service Team
Mark Allen - Sales and Fulfilment Support
I make sure all of the orders ship on time and mostly look after the Live Chat and do a bit of phone and email support. I'm also the go-to guy for all things design and graphics related!
In a Previous Life:I've previously worked in customer service roles with Jetstar and Flight Centre.
Things I'm in to:I'm a mac fanatic, big fan of Geelong (go the Cats!) and about to embark on building a house!
Finance Team
Maria King - Accounts
Toni Hay - Accounts
A bit more about RamCity
We have just a small team of people on the payroll here at RamCity. Part of our success is because we work with great warehousing and supply partners, logistics partners, a graphic designer, programmer, accountant, bank manager, advertising agent, and others who are all professionals at what they do. It's a team effort.
The good thing about dealing with a small business is that as a customer you can always talk to the guy who makes the decisions. Being small also enables us to do things faster and be more agile than the bigger guys.
Don't be fooled by our size though, we're always taking orders from customers who couldn't buy what they needed from their original vendor or computer supplier. That's because we're memory upgrade specialists!
Contact Details
Note: Pickups are not available from our Grosvenor St address. See our Shipping page for more information.
RamCity Pty Ltd
16-18 Grosvenor St
Sydney NSW 2000
Australia
ABN 310 567 902 36
Ph: 1300 883 566 (Toll Free in Australia)
Ph: +61 02 8213 6261 (International)
Fax: 02 8078 6016 (Australia)
Fax: +61 2 8078 6016 (International)
* Note pickups are not available from our office, but are from the warehouse. See the Shipping Options page for more information.
Normal Phone Support Hours:
9am-12pm EST weekdays: Open
12pm-1pm EST weekdays: Closed
1pm-5pm EST weekdays: Open
Weekends and public holidays: Closed.
Our website is open for business 24x7
email: help(at)servicedesk.ramcity.net
