Contact Us

If you want to be the first to get the latest news on new products, special discounts, competitions, and special offers, then register for an account so that you get our email newsletter and like our Facebook page.

I want to place an order, or have a question about ordering

Ordering online is the safest way to order, and super fast, especially if you use the PayPal Express Checkout. Check our Help section if you’re new and need some guidance. Jump on the LiveChat, or Email if you really get stuck, or you can call us on 02 8320 0598.

I have an enquiry about an existing order (including returns)

If you just placed your order and need to make a change, then jump on the LiveChat or phone us real quick on 02 8320 0598. You can also Email, or check out our returns policy.

I want to come and visit your Sydney office

Well, here's the thing. We don't actually keep any stock at our Sydney office (or have any service staff there), but you can collect from the warehouse in Eagle Farm in Brisbane. Just select “Collect” as your shipping method when you check out and we will email you the full address for the warehouse once your order is checked. You can also place collect orders by phone on 02 8320 0598. The warehouse is open for order collections from 9am until 4:30pm, Monday to Friday, excluding public holidays.

Please note that we have no payment facilities for pickup orders, so you’ll need to pay for your order online or over the phone before hand.

Help, I need some advice!

Not sure which product to buy? Check our Help section. If all that reading isn't your thing, then jump on the Live Chat (look left) or phone us on 02 8320 0598. You can also Email

I want RamCity to stock my products

Send your product information and pricing to Rod Bland ( . Please don't spam us with any old thing please, that's not cool.

I am a journalist and want to feature RamCity in an editorial

For PR and Media enquiries, email or call 0414381300. (Please only call this number for PR enquiries, for anything else call the service team on 02 8320 0598). And please, no advertising calls.