Need Some Help?

Contact us

For customer service, use our online enquiry form, email help@ramcity.com.au, call on +61 2 8294 9050, try the link to the live chat (look down), or talk to us on Facebook or Twitter. More contact info

Help with finding and installing the right upgrade

A good place to start is the Memory Buying Guide. Then for installing both RAM and SSD's, there are Installation Guides and Videos, and a growing library of videos on our YouTube channel.

Shipping

Within Australia, we offer $9.90 flat rate shipping (via Star Track or Express Post eParcel - 2-3 working days), or pay only $3.00 more to upgrade to a 1-2 working day service. More information on shipping (including international destinations)

Payment options

You can pay securely online with Visa, Mastercard, American Express, and Diners (Amex and Diners have a 2% surcharge); we also accept PayPal, bank transfer and cheques. More information on payments

Returns

If it's faulty, we'll replace or refund it. If you change your mind, you can return unused and resaleable memory products within 90 days for a refund on the product price. For other products, you have 14 days. More information on returns

Currency

All our prices are in Australian Dollars ($AUD) and include GST for Australian website visitors. More information on payments, currency and how it applies to overseas visitors

More questions?

Head on over to our Help section.