Help & Information
Here at RamCity we are committed to supplying upgrades that are guaranteed to be 100% compatible with your system every time.
To make it as easy as possible for you to contact us, we offer a number of methods for you to do so.
If you would like to talk directly to RamCity or would like to place an order over the phone, please call +61 2 8294 9050; lines are open 9am to 5pm, Monday to Friday, AEDT.
Our Live Chat service is also available (link below on the right).
Returns and Replacements
- What is your return policy?
- How do I request a return or RMA?
- What is your refund policy?
- Help, I'm having some trouble making it work!
- How long is the warranty?
- Memory Buying Guide
- How to identify your iPhone model
- What is an SSD?
- How do I figure out which model computer or Mac I have?
- How do I check if I have a 32-bit or 64-bit version of Windows installed?
- How do I figure out the capacity and type of RAM I have installed now?
- Where do I find the model identifier for my Mac?
- Download CPU-z
- What payment options do you have?
- Online Safety Information
- Order Acceptance Policy
- Terms and Conditions of Sale
- Business Sales
- School and Government Sales
- Payment Information
- Shipping Information
- Returns, Refunds, and Warranty Information
- Security of your Personal Information
- Our -Day Satisfaction Guarantee
- Memory Compatibility
- Online Shopping with Peace of Mind