Satisfaction Guarantee & Refund Policy
Our Promise of Quality
Here at RamCity we only sell and recommend memory from brand names such as Kingston, Elpida, Infineon, Micron, Nanya, Qimonda, Hynix, Samsung, and our own superior quality RamCity Brand.
Our Day Satisfaction Guarantee
WE STAND BEHIND EVERY PRODUCT WE SELL
- Every memory module product we sell in our online store is covered by a Day Money-back Satisfaction Guarantee and Lifetime replacement warranty. If you are not satisfied with your product purchase, then we promise that we'll take it back within Days and refund your money.
- Our satisfaction guarantee also extends to all non-memory module products (Hard Drives, Solid State Drives and accessories), but is limited to 14 days.
- This guarantee only extends to items which are undamaged and in their original packaging.
- All refunds are made via the same method as the original purchase.
If you think you need to return something to us, then please see our Returns page for more specific information.