Satisfaction Guarantee & Refund Policy

Our Promise of Quality

Here at RamCity we only sell and recommend memory and storage drives from brand names such as Crucial, Samsung, Mushkin, and many others.

Our Day Satisfaction Guarantee


  • Every memory module product we sell in our online store is covered by a Day Money-back Satisfaction Guarantee and Lifetime replacement warranty. If you are not satisfied with your product purchase, then we promise that we'll take it back within Days and refund your money.
  • Our satisfaction guarantee also extends to all non-memory module products (Hard Drives, Solid State Drives and accessories), but is limited to 14 days.
  • This guarantee only extends to items which are unused, undamaged and in their original packaging.
  • All refunds are made via the same method as the original purchase.

If you think you need to return something to us, then please see our Returns page for more specific information.